All our trees from the Elegance range, are produced in France by the Arçonnerie Française, they are guaranteed for 5 years. The Blue Infinite tree is guaranteed for life.
All our panels are guaranteed for 3 months after the measurements taken on your horse.
Please consult the conditions directly with your saddle specialist.
We invite you to contact your saddle specialist who will make the diagnosis of any repairs and / or adjustments to be made.
To cancel your order, please contact your saddle specialist.
To cancel an order on the internet, we invite you to contact our customer service at +33 (0)5 59 41 20 55 or at the following email address email@example.com.
To return to your saddle, please contact your saddle expert. To make a return on the accessories, we invite you to contact our customer service at +33 (0)5 59 41 20 55 or at the following email address firstname.lastname@example.org.
You can consult our size guide.
If you have other questions, we invite you to contact our customer service at +33 (0)5 59 41 20 55 or by email at email@example.com. Our saddle specialist will advise you best according to your needs.
All our saddles are custom made. For this, we invite you to contact the saddle specialist in your region who will come to your home for free. He will carry out a static and dynamic fitting, will define with the rider the perfect model and adapted to the rider and his horse.
You can also contact us at +33 (0)5 59 41 20 55 or by email firstname.lastname@example.org, and we will be happy to introduce you and the saddle specialist of your region.
You can order your saddle directly online in our "Used saddles" section. You will then be redirected to our online sales site Equitack. However if you want the advice of our saddle specialist, we will be happy to inform you at +33 (0)5 59 41 20 55 or by email email@example.com
To complete your order, we invite you to contact our customer service at +33 (0)5 59 41 20 55 or by email at firstname.lastname@example.org
The Blue Infinite is loaded in our workshop before shipment, however it may arrive unloaded at its destination. The charging socket is located at the back of the left quarter and the saddle must be charged for 45 minutes. Find out more… see “Ride with a connected devices”.
to know more : download the "Ride with connected devices" manual.
No, the Blue Jumping girth is a device that allows the Blue Infinite to collect the heart rate in addition to other data. It does not work independently of the Blue Infinite.